Our commission includes debt collection letters, debt collection phone calls, basic debtor location and client reporting.
We operate on a “No Collect, No Commission” model.
Our work ethic has always encompassed understanding our client, providing superior service, differentiating ourselves and working within a solid quality framework.
At DRS we do exactly that!
Debt Collection is becoming increasingly complex.
On a Federal level our industry is regulated by a number of bodies:
- Australian Securities and Investments Commission (ASIC)
- Office of the Australian Information Commissioner (OAIC)
- Australian Financial Security Authority (AFSA)
and on a State level :
- Office of Fair Trading
The systems we build are compliant with all the relevant legislation that surrounds Debt Collectors, and adhere to the highest standard of professional ethics to protect both our clients and their debtors.